Refund policy

Exchange & Return Policy

At Miryaan, customer satisfaction is our priority. To ensure a smooth shopping experience, please review our exchange and return policy carefully.

Return & Refund Policy

• Customers must contact us within 12 hours of receiving the order to request a return or refund.
• A refund will only be granted if the product has a genuine manufacturing defect, such as a wrong item being sent, damaged fabric, or stitching issues.
• To initiate a claim, customers must provide clear images or a video showing the issue.
• Items must be unused, unwashed, unworn, and in their original packaging.
• Returns due to a change of mind, personal preference, or liking/disliking the product will not be accepted.
• Return shipping costs will be borne by the customer.
• For orders paid through online payment methods, any applicable transaction fees or bank charges will be deducted from the refund amount.

Exchange Policy

• Exchange requests must be made within 24 hours of receiving the order.
• Customers must provide a valid reason along with clear images or a video of the product.
• Exchange requests due to size issues or minor color variations caused by different screen/display settings will not be accepted.
• Items must be unused, unwashed, unworn, and in their original packaging.
• Customers may be required to bear additional shipping charges associated with the exchange.

Miryaan reserves the right to decline any return, refund, or exchange request if the product does not meet the conditions stated above.

For any return, refund, or exchange claim, please contact us at miryaanstore@gmail.com